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Mar 17, 2024 innews

Hidden cameras capture Canadian bank employees misleading customers, pushing products that help sales targets

Current and former employees from BMO, CIBC, RBC, Scotiabank and TD tell Marketplace about immense pressure to meet sales targets — pushing credit cards, mortgage insurance, mutual funds and other products — or risk losing their jobs. Marketplace hidden camera footage captures the big five breaking the law, says bank expert.

Source:www.cbc.ca

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